Privacy Policy
Data Controller and Owner
Maxwell's Comp Shop Ltd serves as the primary data controller and owner of this website. We are committed to safeguarding your personal information and ensuring compliance with all applicable data protection regulations.
Contact Details
- Company: Maxwell's Comp Shop Ltd
- Registration: Company number 16415869
- Headquarters: 12 Wilderness Lane, Harleston, Norfolk IP20 9DD
- Email: Elliot@maxgiveaways.co.uk
Categories of Personal Data Collected
We gather personal information through various interactions with our platform. This includes data provided directly by users and information collected automatically during website usage.
User-Provided Information
- Registration Details: Names, email addresses, phone numbers, and mailing addresses collected during account creation
- Competition Participation: Entry information, responses to qualifying questions, and participation preferences
- Payment Data: Financial information processed through secure third-party payment systems
- Communication Records: Messages, support requests, and feedback submitted through our channels
Automatically Collected Data
- Technical Information: IP addresses, browser specifications, device details, and operating system data
- Usage Patterns: Website navigation paths, page access times, and interaction behaviors
- Cookies and Tracking: Browser-generated data for functionality and analytics
Specific Data Types
The personal data we process includes:
- Identifiers such as names and contact information
- Financial data for transaction processing
- Technical specifications from device interactions
- Behavioral data from website usage
- Communication content and preferences
Processing Methods and Locations
Your personal data is handled using secure electronic systems and stored in controlled environments. Processing occurs primarily within the United Kingdom, with some operations potentially involving international data transfers where necessary for service provision.
Legal Grounds for Data Processing
We process your information based on several lawful justifications under data protection regulations:
User Consent
Where you have explicitly agreed to specific data uses, such as marketing communications or additional service features.
Contract Fulfillment
To deliver services you've requested, process competition entries, and fulfill our contractual commitments.
Legal Requirements
To satisfy regulatory obligations, including financial reporting, fraud prevention, and consumer protection standards.
Legitimate Business Interests
For operational purposes like service improvement, security measures, and business development, provided these don't override your privacy rights.
Public Interest Tasks
Where processing serves broader public interest objectives or official authority functions.
Data Processing Location
Primary data processing occurs within our UK-based facilities. Some operations may involve transfers to approved international locations, always with appropriate safeguards and compliance measures.
Data Retention Duration
We maintain your personal data only as long as necessary for the original collection purposes or as required by law:
Account Information
- Active accounts: Retained during usage period plus 2 additional years
- Inactive accounts: Stored for 2 years after last activity
Competition Records
- Entry details: Maintained for 7 years as required by gambling regulations
- Winner information: Kept for 7 years for verification and compliance
Communication Data
- Support interactions: Retained for 3 years for quality assurance
- Marketing consent: Maintained until withdrawal or account closure
Technical Data
- Analytics information: Stored for 26 months for performance monitoring
- Security logs: Maintained for 12 months for protection purposes
- Cookies: Controlled by individual cookie settings
User Rights and Controls
You have comprehensive rights regarding your personal information under data protection laws:
Access Rights
You can request complete copies of all personal data we hold about you, including processing purposes and recipients.
Correction Rights
You may request updates to any inaccurate or incomplete personal information in our records.
Erasure Rights
In specific circumstances, you can request complete removal of your personal data from our systems.
Processing Restriction Rights
You can request limitations on how we process your personal data during certain situations.
Data Portability Rights
You can obtain your personal data in a structured, machine-readable format for transfer to other organizations.
Objection Rights
You can object to data processing based on legitimate interests or direct marketing purposes.
Consent Withdrawal Rights
You can revoke previously given consent for data processing at any time.
Complaint Rights
You have the right to lodge complaints with supervisory authorities if you believe your data rights have been violated.
Data Recipients and Sharing
Your personal data may be shared with carefully selected recipients who assist in our service delivery:
Service Partners
- Payment processing companies for secure transaction handling
- Email communication platforms for message delivery
- Website hosting providers for technical infrastructure
- Analytics services for performance monitoring
Business Associates
- Prize fulfillment companies for reward delivery
- Shipping and logistics providers for physical deliveries
- Age verification services for eligibility confirmation
- Security services for fraud prevention
Legal Authorities
- Regulatory bodies for compliance verification
- Law enforcement agencies for legal investigations
- Courts and legal professionals for dispute resolution
- Government agencies for required reporting
All recipients are bound by strict confidentiality and data protection requirements.
Cookies and Tracking Mechanisms
Our website employs various tracking technologies to enhance user experience and maintain service quality. These include browser cookies, web beacons, and similar tools.
Essential Cookies
Critical for website functionality and cannot be disabled:
- Authentication Tokens: Maintain secure login sessions
- Security Identifiers: Protect against unauthorized access
- Load Distribution: Ensure optimal website performance
Performance Cookies
Monitor website effectiveness and user behavior:
- Usage Analytics: Track page views and navigation patterns
- Error Monitoring: Identify and resolve technical issues
- Performance Metrics: Measure response times and functionality
Functional Cookies
Enhance website usability and remember preferences:
- Preference Storage: Save language and display settings
- Form Memory: Retain entered information
- Accessibility Options: Remember user interface preferences
Marketing Cookies
Support advertising and promotional activities:
- Campaign Tracking: Measure advertisement effectiveness
- Audience Building: Create relevant user segments
- Cross-Platform Integration: Connect experiences across services
Cookie Management
You can control cookie usage through multiple methods:
- Browser privacy settings to block or remove cookies
- Our cookie preference center for granular control
- Device-level privacy controls
- Third-party opt-out mechanisms
Disabling certain cookies may limit website functionality. For detailed cookie information, visit www.allaboutcookies.org.
Children's Data Protection
Our platform is designed for adults aged 18 and over. We do not intentionally collect personal information from individuals under 18. If we discover such data in our systems, we will immediately delete it.
External Website Links
Our website may include connections to third-party sites. We cannot control these external resources or their privacy practices. Users should review each site's privacy policies independently before providing personal information.
Privacy Policy Updates
This privacy policy may be revised periodically to reflect changes in our practices, legal requirements, or technological developments. Significant updates will be communicated through:
- Email notifications to registered users
- Website announcements and alerts
- Updated revision dates on this page
Contact Information
For privacy-related inquiries or to exercise your data rights:
- Email: Elliot@maxgiveaways.co.uk
- Address: Maxwell's Comp Shop Ltd, 12 Wilderness Lane, Harleston, Norfolk IP20 9DD
- Data Protection Officer: Elliot@maxgiveaways.co.uk
Effective Date: December 2025