Terms & Conditions

Terms & Conditions

Our Organization

  • Maxwell's Comp Shop Ltd operates as the competition organizer, registered under company number 16415869 with our main office located at 12 Wilderness Lane, Harleston, Norfolk IP20 9DD.
  • For any questions or concerns, you can reach our team by emailing Elliot@maxgiveaways.co.uk.
  • We are committed to running fair and transparent prize competitions for all participants.

Competition Overview

  • These rules govern all prize competitions available on our website maxgiveaways.co.uk and mobile applications.
  • Entry fees apply to most competitions, with amounts clearly displayed. Some free entry options may be available through postal submission.
  • All our competitions require participants to answer a simple qualifying question correctly to be eligible for prizes.
  • We run both standard competitions with live draws and instant win opportunities.

Participation Process

Each competition has clearly defined start and end dates shown on the competition page. All times follow Greenwich Mean Time (GMT).

  • In exceptional circumstances, we may need to adjust competition dates to ensure fairness, with advance notice provided.
  • Entries must arrive within the specified timeframe. Late submissions cannot be considered.
  • Each competition has a maximum number of entries that can be accepted.
  • To join online:

Digital Entry Method

  • Set up your account on our website or mobile app
  • Choose your preferred competition and select entry quantity
  • Provide the correct answer to the qualifying question
  • Process payment for your chosen entries
  • Get immediate email confirmation with your unique ticket references
  • All submissions must be in English only
  • You'll receive entry confirmation and ticket details by email
  • We're not responsible for technical issues, connectivity problems, or system failures that prevent successful entry
  • By entering, you agree to follow all our rules and guidelines

Mail Entry Option (No Cost)

  • Mail an unstamped postcard to: Max Giveaways, 12 Wilderness Lane, Harleston, Norfolk IP20 9DD
  • Include these details:
    • Your complete name
    • Your residential address
    • Phone number and email contact
    • The specific competition name and your qualifying answer
  • For instant win games, you'll need to create an account first to receive entry confirmation
  • Unclear or incomplete postcards will not be accepted
  • You can submit multiple free entries (within limits) but each must be mailed separately
  • Confirm your eligibility when entering
  • Postcards must arrive before the competition deadline
  • You'll get email confirmation with ticket details
  • Free entries require account registration for processing

Subscription Entry Service

  • We may offer automatic entry subscriptions for multiple competitions
  • This service charges your payment method regularly for automatic entries
  • You can stop this service anytime by emailing us
  • Cancellations become effective at the end of your current billing period

Who Can Take Part

  • Our competitions are open to UK residents aged 18 and above, with these exceptions:

Who Cannot Enter:

  • Our company employees and directors
  • Staff from our suppliers or business partners
  • Close family members of the above groups
  • You must verify your eligibility and prize claim rights. We may ask for proof of age, address, or other details.
  • We reject entries that are computer-generated, incomplete, or submitted through unauthorized methods.
  • We can disqualify anyone whose behavior goes against fair competition principles.
  • You can enter multiple times (within limits) until the competition fills up. Each entry must be submitted individually.
  • Any fraud, cheating, or system manipulation will void your entries and may result in permanent exclusion.

Reward Details

  • Each competition features one or more prizes, fully described on the competition page. Information is accurate when published.
  • Prizes may be substituted with similar or better value items if needed. We'll update the website if any changes occur.
  • We don't guarantee prize condition, specifications, or continued availability beyond what's legally required.

Vehicle Prize Terms:

  • Vehicles come with valid MOT certification where required
  • Insurance and road tax are not included - winner's responsibility
  • Once delivered, we're no longer responsible for the vehicle
  • Winners must comply with all road safety and legal requirements
  • All protective equipment must be provided by the winner
  • Special conditions may apply to certain prizes and will be clearly stated.
  • Prizes might be provided by external suppliers. We'll share supplier details when available.

Cash Alternative Option:

  • We can replace prizes with cash equivalent in these situations:
  • Prize becomes unavailable for any reason
  • Winner prefers cash instead of the actual prize
  • Practical reasons make substitution necessary
  • All prizes cannot be exchanged, transferred, or sold to others.

Winner Determination

  • Qualified entrants are entered into a random selection process for standard competitions.
  • Winner announcements happen during live streams on our Facebook page, usually Wednesdays and Sundays at 7 PM GMT.
  • Instant win results appear immediately on screen.
  • All participant details appear in live draw spreadsheets for transparency.
  • You can request name removal from public spreadsheets.
  • Winners get 21 days to claim their prize before it goes to someone else.
  • Our selection process is completely random and fair.

Collecting Your Prize

  • Prizes must be claimed personally. Third parties cannot collect on your behalf.
  • Delivery details and methods are listed on our website.
  • Update your contact information immediately if it changes. We're not responsible for delivery issues caused by outdated details.
  • Cash prizes transfer to verified bank accounts within 14 days.
  • Bank account ownership must be confirmed before transfer.
  • We cannot compensate winners who cannot or won't accept their prizes.
  • Vehicle transfers require full documentation and identity verification.

Money Back Policy

  • Refunds are only available in rare circumstances at our complete discretion. Entry fees are generally non-refundable, including when:

No Refunds Available For:

  • Discovering ineligibility after participation
  • Changes in eligibility rules after entry
  • Disqualification for any violation
  • Having second thoughts about entering

Legal Responsibility Limits

Within legal boundaries, neither we nor our partners accept responsibility for any losses, damages, injuries, or deaths related to prize collection or use, except when caused by our proven negligence. Your basic consumer rights remain protected.

Privacy and Public Announcements

  • Your personal data is handled according to our Privacy Policy available on the website.
  • Competition entry means you agree to data use for administration and prize delivery.
  • Winners may be featured in promotional materials. You can opt out before the draw closes.
  • Opting out doesn't affect your winning chances.
  • We must share certain winner details with regulatory bodies for compliance.
  • Winners might need to provide additional identification for prize verification.
  • You can request data removal from our systems, but this may prevent prize collection if you're a winner.

Third-Party Website Links

Our site may include links to external websites. We don't control or endorse these sites, and you're responsible for reviewing their own privacy policies before sharing personal information.

Additional Terms

  • We can update these terms whenever needed. Check the website for the latest version.
  • Serious rule violations may result in permanent exclusion from all our competitions.
  • We can cancel, suspend, or modify competitions due to unforeseen circumstances. Full refunds will be provided if a competition is cancelled.
  • Our competitions are independent and not connected to social media platforms like Facebook, Instagram, or TikTok.
  • These terms follow English law. Disputes will be resolved in English courts.
  • Keep a printed copy of these terms for your records.